CANCELLATION POLICY for Sayulita fishing charters
All cancellations must be made in writing either by e-mail or by text. Cancellations by phone alone will not be honored. Cancellations must be in writing in order to clear up any miscommunications or misunderstandings. This policy is to avoid double-booking errors or date/time change errors. If you cancel less than 24 hours before your charter date or no show on the day of your charter you will be charged 100% of the charter rate. Please be courteous and give us enough time to re-book the date and we will work with you.
RAIN OR SHINE in the Summer months
Our charters are considered “rain or Shine” fishing charters. We do not cancel because of the threat of rain or actual rain showers on the day of your charter. Here in Puerto Vallarta, Mexico, rain at some level is forecasted nearly every day. Luckily, most of the time rain showers are typically brief and fast-moving. The old saying down here in Puerto Vallarta is… “If you don’t like the weather, just wait ten minutes”. When do we cancel for the weather, this is only in the summer months. The winter months are perfect and 0 % chance of rain. It’s why everyone comes here in the winter
PHONE & online BOOKINGS
All Charters require a small deposit authorized on a credit card for all bookings made by phone or e-mail. If you use your credit card information to secure your charter booking, a 100 u.s. the authorization will be made You can pay in full on the day of your charter with our Capt. Or me Capt. Pete personally. If you cancel less than 14 days before your charter date, we will charge your credit card 100 % of the advertised base price of your charter. Please do not book your trip until you are 100 % sure of the date and time. If you cancel less than 24 hours before your charter date or no show on the day of your charter you will be charged 100% of the charter rate. Please be courteous and give us enough time to re-book the date and we will work with you.
A full 100% refund is due to the customer if cancellation occurs prior to 14 days before the reserved date(s) or for any cancellation resulting from double-booking errors, mechanical problems, inclement weather (captain’s discretion) or other act of God. No refund is due to the customer if the customer cancels inside of the 14 days before the reserved booking date (s). Customers will be charged full charter amount, plus any service fees (if necessary), landing fees, and gratuity, if canceled less than 24 hours prior to the booked date. Prices are subject to change without notice. There is a 50 u.s. Rebooking fee or date change on all charters.
TRIPS BOOKED ON OUR ONLINE BOOKING SYSTEM
All Charters require a 100 u.s. Deposit depending on the chosen charter. A 100 u.s. deposit will be authorized on your credit card for all bookings made on the calendar system when the charter is within fourteen (14) days from the date of the booking. If you use your credit card information to secure your charter booking, a 100 u.s. The charge will be made. If you cancel less than 14 days before your charter date, we will charge your credit card 100% of the agreed price of your charter. If you must cancel your charter inside of two weeks, please call ( 800 4306048 ) ASAP and if we can re-book the day we will be glad to work with you on your deposit. With your credit card booking, you agree to a 100 u.s. Deposit in exchange for holding the day and time of your fishing trip.
If you cancel less than 24 hours before your charter date or no show on the day of your charter you will be charged 100% of the charter rate. Please be courteous and give us enough time to re-book the date and we will work with you.
A full 100% refund is due to the customer if cancellation occurs prior to 14 days before the reserved date(s) or for any cancellation resulting from double-booking errors, mechanical problems, inclement weather (captain’s discretion) or other act of God. No refund is due to the customer if the customer cancels less than 14 days before the reserved booking date (s). The customer will be charged the full charter amount, plus any service fees (if necessary), landing fees and gratuity, if canceled less than 12 hours prior to the booked date. Prices are subject to change without notice.
WRITTEN CONTRACTED CHARTERS
A full 100% refund is due to the customer if cancellation occurs prior to 14 days before the reserved date(s) or for any cancellation resulting from double-booking errors, mechanical problems, inclement weather (captain’s discretion) or other act of God. No refund is due to the customer if the customer cancels less than 14 days before the reserved booking date (s). Customers will be charged the full charter amount, plus any service fees (if necessary), landing fees and gratuity if canceled less than 24 hours prior to the booked date. Prices are subject to change without notice.
WEATHER CANCELLATIONS
If the weather on the day of your charter is too dangerous to go out to sea (Large Craft Warning, Named Storm, Gale Warnings, etc…) and the Captain or office cancels the trip there will be no charge. This rarely ever happens. We have over 35 years here without any accidents on or off the water.
ALTERNATE PLANS
The captain may also provide inland fishing or cruising as an alternative to “extremely rough conditions for offshore fishing” if a severe weather bulletin is in effect. We may also try to reschedule your charter if we see weather problems approaching or if conditions are deemed “too dangerous to go offshore fishing”
THE FISH YOU CATCH
Trophy fish are only landed on the boat and can be released or kept for taxidermy purposes. All fish landed to be consumed or for bait must be legal to keep (not protected, in-season, inside the bag limit, and proper length). If the fish are legal to keep our customers
The purpose of this agreement is to keep the very few people that come here stay out late drinking, forgetting their charter date or any other silly reason. You have to remember in the morning we are prepping the boat, buying live bait, rigging lines, buying ice, and getting drinks ready for your day on the water with us. I’ll be there, the Captain and first mate. It’s a lot of work and just kills us when someone does not show up. IT’S NOT LIKE WE CAN FIND ANOTHER CLIENT IN 10 MIN. So please be respectful and show up on time
Remember our guys fish hundreds of charters a year and are always doing their best to keep all of our customers safe while creating the best fishing experience that they can. Some days the fish just don’t bite or customers get seasick on calm days, please remember the crew is doing the best they can for you.
if you cancel 2 weeks before the trip, there is no refund
There is a 50 u.s. Fee for booking changes.
Tight Lines
Capt. Pete